✧Return, Refund & Warranty Policies
We want you to be 100% satisfied with your purchase. If for any reason, you are not completely satisfied with your purchase on ecowitt.com, you can return your product(s) to us within 90 days for a refund in the amount of the purchase price (shipping excluded). We ask only that you return merchandise in its original condition and packaging.
Products cannot be returned after 90 days from the date of the invoice or if they are not in the original condition. Please pack your return carefully! We cannot be held responsible for items damaged during return shipping.
Merchandise that fails under normal operating conditions within the product's expressed warranty period will be replaced or repaired at no charge, per our warranty policy.
To return a product purchased on ecowitt.com, contact: firstname.lastname@example.org
Products that qualify for a refund will be refunded the amount of the original purchase price (shipping excluded). Refund processing takes up to 5 business days once any return merchandise requested has been received by us. Once the refund has been processed, the refund will post to the original payment method used in the purchase transaction.
An order can only be cancelled by contact our customer suppor(email@example.com). orders can only be cancelled if the order has not yet been processed. When an order is cancelled, no amount will be charged to the payment method submitted and the authorization will be voided.
We pride ourselves on standing behind our products.
We proudly uphold our commitment to quality technology. We warrant that all products we manufacture are of good material and workmanship, and free of defects when properly installed and operated.
Limited 1 Year Warranty
We warrant that all products we manufacture under this warranty are of good material and workmanship and, when properly installed and operated, will be free of defects for a period of one year from the date of purchase.
Any product which, under normal use and service, is proven to breach the warranty contained herein within ONE YEAR from date of sale will, upon examination by us, and at our sole option, be repaired or replaced by us. Transportation costs and charges for returned goods shall be paid for by the purchaser. We hereby disclaim all responsibility for such transportation costs and charges. This warranty will not be breached, and we will give no credit for products which have received normal wear and tear not affecting the functionality of the product, been damaged (including by acts of nature), tampered, abused, improperly installed, or repaired or altered by others than our authorized representatives.
Remedy for breach of this warranty is limited to repair or replacement of the defective item(s). If we determine that repair or replacement is not feasible, we may, at our option, refund the amount of the original purchase price.
We expressly disclaim all liability for special, consequential, or incidental damages, whether arising in tort or by contract from any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We further disclaim liability from personal injury relating to its products to the extent permitted by law. By acceptance of any of our products, the purchaser assumes all liability for the consequences arising from their use or misuse. No person, firm or corporation is authorized to bind us to any other obligation or liability in connection with the sale of our products. Furthermore, no person, firm or corporation is authorized to modify or waive the terms of this warranty unless done in writing and signed by a duly authorized agent of ours.
In no case shall our liability for any claim relating to our products, your purchase or your use thereof, exceed the original purchase price paid for the product.